Cancellation Policy

In the event you need to change or cancel your booking, our cancellation policy is as follows:

  • if a booking is cancelled more than 48 hours prior to the scheduled time, there is no charge payable by you.
  • if a booking is cancelled less than 48 hours prior to the scheduled time, 50% of the consultation fee is payable at time of cancellation.
  • If given appropriate notice, We are more than happy to reschedule.  We will only reschedule appointments once at no cost to you.  If you have rescheduled once already and you cancel the second time, this is considered a cancellation and fees will apply at the time of cancellation.

We reserve the right to use our discretion depending on circumstances.  If an appointment is cancelled at the last minute, this can be difficult to fill for another client who we may of already turned away.