Cancellation Policy

In the event you need to change or cancel your booking, my cancellation policy is as follows:

  • if a booking is cancelled more than 48 hours prior to the scheduled time, there is no charge payable by you.
  • if a booking is cancelled less than 48 hours prior to the scheduled time, 50% of the consultation fee is payable at time of cancellation.
  • If given appropriate notice, I am more than happy to reschedule.  I will only reschedule appointments once at no cost to you.  If you have rescheduled once already and you cancel the second time, this is considered a cancellation and fees will apply at the time of cancellation.

I reserve the right to use my discretion depending on circumstances.  If an appointment is cancelled at the last minute, this can be difficult to fill for another potential client who I may of already turned away.